Everything works with Apple until you start getting this error message ‘Verification Failed. There was an error connecting to your Apple ID.’
Trying in vain to sign in to your Apple iCloud account can be frustrating, but it shouldn’t be. There are many reasons why your Apple ID verification may fail.
In this article, we’ll look at the reasons why your Apple ID verification failed. Also, you’ll learn how to correct the error to sign in to your Apple iCloud account successfully.
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What to do if Apple ID verification failed
- Update your devices
If you encounter any trouble trying to log into your Apple iCloud account, it may be due to outdated software. Before trying any complex fixes, try updating whatever device you’re using at the moment.
Here are the steps required to install the latest system updates on iPhones and iPads.
- Launch the Settings app on your iPhone and select General.
- Tap on Software Update to check for any pending updates to the phone or tablet. If there are any pending updates, download and install the updates and restart your iPhone. Then try signing in to iCloud again.
If you don’t have any pending updates, or if the problem persists even after installing all pending updates, you can move to the next fix.
- Fix all internet connection problems
Regardless of how correct your username and password are, you’ll always get an error message if you have a slow or spotty internet connection.
Before moving on to the next fix, try loading up YouTube. Watch a test video to see how the device performs.
If you can watch the video satisfactorily, you don’t have a problem with your internet connection.
Otherwise, you may want to reconnect to your Wi-Fi network before trying again. If you’re browsing on cellular data, you can switch to another network provider if you have sufficient data.
If all of these methods don’t work, you may have to reset your network settings. Before doing that, however, you may want to try some of the fixes below.
- Update the device’s date and time
Internet connections are always spotty when the device carries incorrect dates and times. If either your date or time is wrong, you may want to update them before trying again.
Here are the steps required to change the date and time settings on your iPhone or iPad.
- Launch the Settings app on your iPhone and tap General.
- Scroll through the options and select ‘Date & Time.’
- While you can reset your date and time manually, it is always easier to turn on ‘Set Automatically.’ This toggle should automatically fetch the correct date, time, and time zone from your network.
If your date doesn’t reset automatically, try manually resetting the date and time.
When the date and time are correct, you can try to log into your iCloud account once again. If it still doesn’t work, you can jump over to the next fix.
- Check the Apple System Status page.
Do you know that all Apple updates and services Apple’s computers in different physical locations worldwide? Now you know.
Since the computers are physical, they are also prone to physical harm, causing some glitches in the overall functionality of Apple’s services.
To help users know when any of those computers are down, Apple has a System Status page. On this page, you’ll see which of their systems are down and what services are affected.
If the System Status page shows that the service you’re trying to access is unavailable at the moment, then that’s not your fault.
The best thing to do in this situation is to wait until the service is up again. Then, try signing in to the service, and it should work again.
If the System Status page shows that the service you’re trying to access should be working fine, you can jump to the next fix.
You can access the Apple System Status page by loading developer.apple.com/system-status/ in your favorite web browser. If you see the green dot with the ‘All services are operating normally’ message, the problem is probably from your end.
- Restart your iPhone
If you’ve tried every fix from above and your device still displays the same error, you should try restarting your iPhone.
The steps for restarting an iPhone differ depending on the specific iPhone model you’re using.
If you use the iPhone 6s and below, you can restart your iPhone by pressing down the home and power buttons for a couple of seconds until the boot Apple logo appears.
For the iPhone 7 series, you can press the side button and the volume down button until the boot Apple logo appears.
To restart all other iPhones, you can press the volume up button and the volume down button once. Then, hold down the side button until you see the Apple logo.
Once your iPhone boots completely, try to replicate the error to see if it works. If it does, you can resort to the very last option.
- Contact Apple Support
If everything else fails, it’s time to get official help from Apple. Since Apple owns the device and the services, they should fix the problem with their service.
You can access Apple support at getsupport.apple.com. Connect to an Apple representative through email, phone, or live chat, and explain the issue in as much detail as possible.
If you have an Apple Store nearby, you can go in person to ask for assistance with the service.
Verification failed Your Apple id or Password is Incorrect – How TO Fix It
- Method #1 Update Time and Date.
- Method #2 Sign Out from iTunes & App Store.
- Method #3 Use a Wi-Fi connection.
- Method # 4 Log out and Log into Your Wi-Fi.
- Method #5 Reset Network Settings.
- Method #6 Change Your Apple ID Password.
- Method #7 Force Restart.
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Conclusion
Errors are frustrating. Imagine losing access to Apple Music or Apple Maps because the computer thinks there was an error connecting to your Apple ID.
If you’ve been facing the Apple ID verification failed error, we’ve compiled suggestions that have helped others fix the same issue.
If you’re still getting the error message after trying all the suggestions, then you may need to contact Apple for support.
However, remember to be patient and try at intervals; Apple’s systems may be down!